Nebraska Client Assistance Program (CAP)

The Nebraska Client Assistance Program (CAP)

Supporting Nebraskans with disabilities by providing information and access support to services under the Rehabilitation Act

A free and confidential service to help you understand your rights and resolve concerns related to services provided by:

  • Vocational Rehabilitation (VR)
  • Tribal Vocational Rehabilitation (TVR)
  • Nebraska Commission for the Blind and Visually Impaired (NCBVI)
  • Centers for Independent Living

CAP also provides the statewide Hotline for Disability Services, our information and referral service.

CAP acts independently of any agency which provides service


How CAP helps with Employment and Independent Living Services

What CAP Can Do For You

Your Rights as a Client or an Applicant

  • Provide short-term advocacy and support
  • Help you apply for or receive services
  • Teach you how to make requests or talk with your counselor
  • Refer you to other helpful programs if needed
  • Help negotiate a resolution
  • Mediate disputes
  • Advocate for you with the agency
  • Submit requests to the agency on your behalf
  • To make informed choices about your job goal, services, and service providers
  • To help create or update your plan
  • To bring a parent, family member, guardian, advocate, or another person to support you
  • To receive services in integrated, community-based settings
  • To request a review of decisions you disagree with

One program, one number. CAP and the Nebraska Hotline for Disability Services are the same program.


The Hotline helps people with disabilities and their families find programs, services, and resources that can address their questions or concerns.


Do You have questions or concerns about services you're receiving?

Contact CAP!


Operating Hours:
Monday - Friday, 8AM - 4:30PM CT

Call/Email:
1-800-742-7594
Leave a message
Calls are returned Mon-Fri
within 24-48 hrs
OR
Email CAP at
 cap.info@nebraska.gov

Mail:
Client Assistance Program
PO Box 94987
Lincoln, Nebraska 68509